I Suck At Alba Restaurant

In celebration of Karen's birthday, my friends and I went to the Alba Restaurant located in Quincy. Now, I suck at Alba Restaurant. I don't believe I have ever been to Alba's. My friend (Marc), however, seems to think I may have been there over three years ago when there was an incident involving him being doused in water by the waitstaff (accidentally, of course). If it is true, I sadly don't remember that incident and it just goes to show how terrible my memory really is.

Regardless, Karen has never been to Alba's. She wanted to try their breakfast as the Brioche French Toast was recommended to her by one of her friends. So off to the Alba Restaurant we went for breakfast on Sunday. Joining in on the celebration were Marc, my friends (Cass, Ellen, Garv, Leeann, Andrea), and my BFF (Kerry). Cass and Ellen's baby daughter also joined us as well, which gave my baby daughter (Briana) someone else to play with. And by play, I mean look at it.

Anyway, I ordered the Alba Special, which was an omelet with feta, tomato and spinach that came with potatoes and an English muffin. The meal was good. The problem, in my opinion, was the service.

We waited... and waited... and waited for our meals to arrive. There was never once a mention of the reason for the delay, or even an acknowledgement that they were taking longer than expected. When I say we waited, it was a ridiculous amount of time for things as easy as french toast and eggs. Other tables that had come in after us had already finished and left before we got served our food. Not to mention, when the food did arrive, the food came out in waves where a few of us received food while the rest of us had to watch and wait for a prolonged amount of time for for the next food item to arrive. It was terrible.

In my opinion, if Alba simply acknowledged they were having problems, I would have been okay with that. But nope. Nothing. It seems to me like that should be basic customer service 101. I also found out later from Karen, who was equally disappointed with the experience, that the bathrooms did not have any toilet paper. That struck me as equally terrible because we arrived for breakfast when the restaurant opened. To have no toilet paper in the bathroom during the opening hours is just a sign of bad management.

Needless to say, even though the food was decent, I probably would not recommend the Alba Restaurant in Quincy. The service was just that terrible. Sadly, the celebration was for Karen's birthday... which was back in October. But at least we got to hang out with all of our friends and enjoy our time together. So that part was nice.